Privacy Policy

Before using our official website, we request all customers to carefully read and understand the policies, rules, and regulations that govern TMStore.uk. Our Privacy Policy outlines our working procedures, customer rights, data handling practices, and the principles under which our business operates.

Any updates or changes made to our Privacy Policy will be published on our official website. Customers are responsible for staying informed about such changes. TMStore.uk will not be held liable for any actions taken due to the customer’s failure to review updated policies. Strict measures may be taken against activities that violate our Privacy Policy.

Our Privacy Policy explains how we collect, process, store, and use customer data. We ensure transparency and security in handling your information and use it solely for official business operations.


Personal Information

We collect personal information such as your name, contact number, email address, and delivery address. This information is required to:

  • Process and confirm your orders

  • Send order updates and shipment details

  • Deliver your beds, mattresses, or related products to your doorstep

TMStore.uk does not allow any third-party source to access your personal information without your consent. All customer data is handled strictly for business operations—secured, confidential, and protected from unauthorized access.

We may also use your contact information to send updates about new arrivals, discounts, bedding trends, and promotional offers, unless you choose to opt out.


Payment Information

To ensure a safe and smooth shopping experience, we collect certain payment-related details such as:

  • Selected payment methods

  • Transaction history

  • Payment confirmation records

This information helps us:

  • Prevent financial discrepancies

  • Handle refunds and returns efficiently

  • Maintain accurate accounting records

We may store necessary payment-related information (e.g., last 4 digits of card, transaction references), but we do NOT store full bank account numbers or complete credit/debit card details. All payment data is protected and never used for fraudulent or unauthorized activities.


Cookies & Website Usage Data

TMStore.uk collects certain technical and browsing data to improve website performance and user experience, including:

  • IP address

  • Browser and device type

  • Pages visited

  • Cookies data

  • Links and features accessed on the website

  • Browsing and product interaction history

We use this information to:

  • Provide accurate product suggestions

  • Improve website navigation

  • Enhance customer experience

  • Understand customer preferences for bed and bedding products

You can disable cookies anytime through your browser settings, although some website features may not function properly.


Records & Order History

We maintain records of:

  • Customer orders

  • Product preferences

  • Payment confirmations

  • Delivery details

  • Past communication

Keeping these records helps us:

  • Resolve disputes

  • Avoid fraudulent activities

  • Offer a smoother and personalized shopping experience

  • Improve future interactions based on customer feedback and behavior


Security & Confidentiality of Information

TMStore.uk ensures strict security measures to protect customer data. We do not share personal or payment-related information with any third party without customer consent.

In cases where sharing information becomes necessary (such as logistics partners or payment processors), we request the customer’s permission and advise them to review the third party’s policies separately. TMStore.uk is not responsible for how third parties handle your data.

We may also display customer reviews or feedback for promotional purposes—only after receiving consent.


Customer Rights

Customers of TMStore.uk have full rights to:

  • Request access to their personal information

  • Ask for correction of inaccurate details

  • Request deletion of their information from our database

  • Inquire about how their data is being used

  • Report any suspicious or unauthorized activity related to their account

However, once certain information is processed or used for order fulfillment, it may not be editable after a certain period.

Customers are also advised to review third-party terms when giving consent to share information with delivery services, payment gateways, or review platforms.


Breach & Misuse of Information

TMStore.uk strictly prohibits:

  • Hacking attempts

  • Unauthorized access to our website

  • Misuse of customer data

  • Illegal activities involving our platform or email systems

If any customer or user is found attempting to breach our website or misuse information, TMStore.uk reserves the right to take strict legal action.


Contact Us

For any queries, concerns, or requests regarding our Privacy Policy or data handling practices, feel free to contact us:

📧 Email: Tmstoresltd@gmail.com
📞 Phone: +0 756 476-9722
🏢 Address: 1/2 169 calder steeet Glasgow G42 7RE 4567, United Kingdom